Delivery Information
Last Updated: August 6, 2026
At Sprinta Sports, we aim to make the delivery process simple, reliable, and transparent. We carefully prepare and package orders before dispatch and work with shipping and logistics partners to deliver products to customers locally and internationally.
1. Order Processing
Orders are processed after we receive and verify the required order and payment information.
Processing time may vary depending on:
Product availability
Order quantity
Product specifications
Customization requirements
Payment verification
Shipping destination
For standard products, orders are generally prepared for dispatch within 3–7 business days.
Customized, personalized, bulk, or made-to-order products may require additional production time. The estimated production and dispatch timeline will be communicated during the order process.
2. Delivery Time
Delivery time depends on the destination, shipping method, courier, customs procedures, and other circumstances outside our control.
Estimated delivery times may vary as follows:
Pakistan: Approximately 2–7 business days
International Orders: Approximately 7–20 business days
These are estimated delivery periods and are not guaranteed delivery dates.
Remote locations, customs inspections, public holidays, weather conditions, courier disruptions, and other unforeseen circumstances may cause additional delays.
3. Shipping Confirmation and Tracking
Once your order has been dispatched, Sprinta Sports may provide shipping confirmation and tracking information where available.
Customers can use the tracking information provided by the applicable courier or shipping company to monitor their shipment.
Tracking information may take some time to become active after the shipment has been handed over to the courier.
4. Shipping Destinations
Sprinta Sports may deliver products to customers in Pakistan and selected international destinations.
International shipping availability may vary depending on the product, destination, courier availability, customs requirements, and applicable restrictions.
If a destination is not available during checkout or cannot be serviced by our shipping partners, we may contact the customer regarding alternative arrangements.
5. Shipping Charges
Shipping charges may vary depending on:
Delivery destination
Package weight and dimensions
Order quantity
Shipping method
Courier or logistics provider
International shipping requirements
Applicable shipping charges will be communicated or displayed during the order process where available.
For large, bulk, wholesale, or international orders, shipping charges may be calculated separately.
6. International Shipping
For international orders, delivery times may be affected by customs clearance and local import procedures.
Customers are responsible for providing accurate delivery information and may be responsible for:
Import duties
Customs charges
Local taxes
Brokerage or clearance fees
Other charges imposed by the destination country
Sprinta Sports does not control customs procedures or charges imposed by the destination country.
7. Customs and Import Duties
International shipments may be subject to customs duties, taxes, inspections, or other fees according to the laws of the destination country.
Any applicable customs duties, import taxes, or clearance charges are generally the responsibility of the customer unless otherwise agreed in writing.
Customers are responsible for ensuring that ordered products can legally be imported into their destination country.
8. Incorrect Shipping Information
Customers are responsible for providing accurate and complete delivery information when placing an order.
Sprinta Sports is not responsible for delays, failed deliveries, additional shipping charges, or returned shipments resulting from:
Incorrect address
Incomplete address
Incorrect phone number
Incorrect email address
Missing apartment, unit, or postal information
Failure to respond to the courier or customs authorities
If a shipment is returned because of incorrect information provided by the customer, additional shipping charges may apply for re-delivery.
9. Delayed Deliveries
Although we work with reliable shipping partners, delivery delays may occasionally occur.
Possible causes include:
Customs clearance
Severe weather
Public holidays
Courier delays
Transportation disruptions
Incorrect delivery information
High shipping volumes
Government restrictions
Other circumstances beyond our reasonable control
If your order appears to be significantly delayed, please contact us with your order number and tracking information.
10. Lost or Damaged Shipments
If your package arrives visibly damaged, customers should document the condition of the package and contact Sprinta Sports as soon as possible.
If a shipment is reported as lost, we may work with the applicable courier or shipping provider to investigate the shipment.
Resolution of lost or damaged shipments may depend on the courier’s investigation, shipping terms, insurance coverage, and the circumstances of the shipment.
11. Delivery Attempts
Couriers may make one or more delivery attempts depending on their policies.
If a customer is unavailable, refuses delivery, or fails to respond to the courier, the shipment may be held, returned, or otherwise handled according to the courier’s procedures.
Additional delivery charges may apply if re-shipment is required.
12. Bulk and Custom Orders
Bulk, wholesale, teamwear, customized, and made-to-order products may require additional production and preparation time.
Before confirming such orders, Sprinta Sports may provide an estimated production and delivery schedule based on the order specifications and destination.
Customers should allow additional time for large-volume or customized orders.
13. Order Changes After Dispatch
Once an order has been dispatched, changes to the delivery address, shipping method, or recipient information may not be possible.
Any additional charges resulting from a requested change after dispatch may be the customer’s responsibility.
14. Delivery Acceptance
Customers should inspect their order upon delivery and confirm that the package and products appear to be in acceptable condition.
If there is an obvious issue with the shipment, please contact Sprinta Sports promptly and provide photographs or other relevant evidence where requested.
15. Contact Us
If you have questions about delivery, shipping, tracking, or your order, please contact us.
Sprinta Sports
Address: Khadim Ali Road, Kotli Behram, Sialkot, Pakistan
Phone / WhatsApp: +92 311 0428354
Website: Sprinta Sports
When contacting us about an order, please provide your order number, name, and tracking number (if available) so we can assist you more efficiently.